Dietary Requirements

We will do our best to accommodate you. Kindly provide us with your requirements in advance.
Please note that we are unable to accept reservations in certain cases listed below, as this may impact the health and safety of our customers. Additionally, reservations may be declined if there is a wide variety of ingredients you wish to remove. These are our essential ingredients and we thank you for your understanding.

• Dairy products allergies and lactose intolerance
• Egg allergy (While we can avoid dishes with eggs as the main ingredient, trace amounts may still be present.)
• Gluten free
• Vegan meals
• Peanut allergy and nuts allergy (May contain trace amount of these.)
• Soy allergy (Soy itself can be avoided. Unable to exclude extracts from soy, such as miso and soy sauce.)
• No fish stocks and/or sea kelp stocks

Requests made on the day of your dining cannot be accommodated. Please ensure all guests confirm their requirements when making a reservation.
If you have further questions, please contact our reception team at florilege@aoyama-florilege.jp

Guest Services & Expectations

• Dress code:
  There is no particular dress code. For gentlemen, short pants and sandals are not acceptable.
  We kindly ask our guests to refrain from wearing strong perfumes or body lotions to cherish our delicate flavors.
• Photos:
  Please feel free to take pictures at our dining space. We kindly request that you refrain from including other guests in your photographs. For the comfort and privacy of all diners, the use of tripods and selfie sticks is not permitted.

Cancellation Policy

For cancel or change your reservation, kindly contact us at your earliest time.
Please note that 100% of cancellation fee including tax and service fees will be applied for the same day cancellation or for reduction of number of the guests. The fee is refundable for cancellation made one day prior or earlier.

If there is no contact from the customer and no arrival at the restaurant within 20 minutes of the reservation time, or if excessively late arrival is anticipated, we may automatically cancel the reservation.
If you anticipate being late for your reservation, please be sure to contact us.

Reservations

We accept reservations online every day up to one month, starting at 0:00am JST. If you cannot select the date, no available reservation on that day.

• 4 guests in a party is maximum.
• We welcome children aged junior high school and above only.
• We have no private rooms.

During peak hours, our telephone lines may be temporarily unattended as we focus on creating memorable guest experiences. Online reservations are available 24 hours.
For immediate assistance, please reach out to us at:+81-3-6435-8018

Closure

April
1, 2LN, 7DN, 8, 9LN, 14DN, 15, 16LN, 21DN, 22, 23LN, 28DN, 29, 30LN

May
5DN, 6, 7LN, 11DN, 12, 13, 19DN, 20, 21LN, 26, 27, 28LN

June
1DN, 2, 3, 4, 5, 6, 7, 10, 11LN, 16DN, 17, 18LN, 23DN, 24, 25LN, 30DN

LN:Lunch DN:Dinner